21.2.2018 | Kobe Office closure and transferring its functions to Osaka Office

We are coping with reinforcement of trade and customs compliance globally, and here in Japan we are making reformation on existing operations and organizations. Along with this reformation, please be shared that we came to conclude our Kobe Office closure by transferring both customs clearance and B/L counter service to Osaka Branch at the end of this month.

Physical cargo handling at Kobe Port in both import & export or at any other ports of Japan will be unchanged. We are sorry for inconveniences caused and wish your kind understanding and cooperation for it.

Along with our unified global activities, Kuehne + Nagel Japan is also aiming for being qualified AEO provider for further compliance with improved customs brokerage and forwarding service for you. Your continued support for us is highly appreciated.

1. Closing Date of Kobe Branch: February 28, 2018 (Wednesday)

2. Starting Date of Transaction at Osaka Branch: March 1, 2018 (Thursday)

3. Contacts at Kuehne + Nagel Ltd. Osaka Branch

Address: Intes Building 10F, 2-3-10 Nishi-Honmachi, Nishi-Ku Osaka-shi, 550-0005
Customs Dept.:  Phone: +81-(0)6-6543-0480 Fax: +81-(0)6-6543-0538 

Seafreight Export Dept.:  Phone: +81-(0)6-6543-0458 Fax: +81-(0)6-6543-0508 

Seafreight Import Dept.:  Phone: +81-(0)6-6543-0471 Fax: +81-(0)6-6543-0489 

Download the Letter in PDF

08.2.2018 | Expecting delays due to heavy snow in Paris, France

Due to heavy snow in Paris and suburbs, most of our employees in Paris were not unable to commute yesterday.

According to our Paris office, trucks and buses were not allowed to drive yesterday, so we can expect some delay on airfreight as well as pick-up and delivery over this week.

We appreciate your kind understanding on this situation and we promise you to do our best to resume business as soon as possible.

18.1.2018 | Temporal Closure of US offices in Houston/Atlanta/Charlotte

Due to unusual cold weather in Southeast region of the US, our Houston/Atlanta/Charlotte office was closed this morning and we’re not sure when they will be reopened.

There have also been hundreds of cancelled flights so we can expect delays on airfreight as well as pick-up and delivery the whole this week.

We appreciate your kind understanding on this situation and we promise you to do our best to resume business as soon as possible.

09.1.2018 | Status on the Cargo Handling in Frankfurt, Germany

Based on the latest update from Germany, the Workers Union (Ver.di) finally found an agreement with the German government and employers representatives in Frankfurt Airport, hence it is expected that there are no further strike actions in fiscal year 2018 and 2019.

The main goal now is to clear up the large import backlog into Germany and into Europe, which accumulated in the warehouses due to Ver.di strike, the bad weather and due to the reduced staff during holidays.
After that, Frankfurt export operation is hopefully also back to the standard and the global ULD circulation to back to a healthy level.

Should you have further questions, please don’t hesitate to contact us accordingly.


11.12.2017 | Schedule over Year End / New Year Holidays

Dear Valued Customers,

Thank you very much for your continuous support to Kuehne + Nagel this year.

We would like to inform you that Kuehne + Nagel offices in Japan will be closed for Year End / New Year Holidays from December 29, 2017 through January 4, 2018. Regular office hours will resume from January 5, 2017.

Please check our customer advisory letter (click for the link) for the details of cargo handling during the period.

Thank you for your continued support.

08.12.2017 | Delays of the Cargo from/to Frankfurt, Germany

Dear Valued Customers,

There are multiple strike actions at Frankfurt airport recently, causing significant delays in import and export cargo handling there. In addition, the German Workers Union (Ver.di) has still not agreed with the German government, hence further strike actions are expected until the agreement deadline of 15 Dec.

In addition, local bad weather is also causing operational delays for Frankfurt Airport. As a consequence, there are thousands of tons of import cargo stuck at Airport tarmac area, without break down, consequence to that, airlines are lacking ULD pallets for building export cargo. As per airport information, many carriers had to depart Frankfurt airport without any exports.

This overall situation hits very bad the German exports which are in peak season and backlog already for weeks; the forwarder warehouses are full with exports, and hundreds of trucks are waiting outside to get offloaded, which slows down the entire export supply chain also to Japan.

As a support, all handling companies hiring hundreds of additional staff, but so far the situation is not getting better soon.

We are sorry for any inconvenience caused and we really appreciate your kind understanding and patience. We keep you updated and in case you have further questions, please don’t hesitate to contact us accordingly.

Kuehne + Nagel Ltd. (Japan)

21.11.2017 | Capacity Shortage in Germany

We are experiencing continued strong demand for airfreight capacity in Germany.

From January until September 2017, Airfreight exports from Germany increased by more than 15 % compared to last year. As a result, we remain in an air cargo environment, where demand for airfreight is significantly higher than available capacity. In addition, the increased freight volume on the part of the handling agents also causes corresponding bottlenecks in terms of personnel, equipment and handling. The ongoing capacity bottleneck in German road freight transport is also reflected in the availability of cargo space in the pre-carriage to all German airports – here drivers have to accept above-average waiting times for unloading at the airport.

In order to support our valued customers during this period, Kuehne + Nagel has made a number of full and part charter arrangements, as well as increased capacity arrangements at our gateways and hubs. We therefore invite you to review your supply chain requirements with your Kuehne + Nagel representatives in finding capacity, alternative routing and planning solutions at the soonest. Should you also expect an increase in your freight volume, we would like to discuss this in a personal visit with you in order to find a solution as soon as possible.

In case of any further news we will keep you updated. For any questions your known contact-persons remain at your disposal.

13.11.2017 | Strike in FCS Handling Facility

Please see below announcement from VER.DI Vereinte Dienstleistungsgewerkschaft (German United Services Trade Union), Frankfurt Airport, Germany:

Frankfurt, 11 November 2017
In the course of ongoing negotiations of the collective, industry wide labor agreement for the Transport and Logistics Industry, the union Verdi has called out on strike at FCS Handling Facility (Frankfurt Cargo Services GmbH) on Saturday, 11th November, from 5:45 until 14:15 (early shift).

A high proportion of FCS staff on strike will impact the handling services and we have to prepare for handling delays.

Please kindly schedule deliveries of export cargo for the time after the strike wherever possible, especially for flights departing on Sunday or later.

FCS is currently handling 40 airlines among them:
• Singapore Airlines
• China Airlines
• Air China
• AirBridgeCargo
• China Eastern Airlines

At this moment KN Japan is not able to assess the total impact of this strike action, however we estimate large portion of our weekend consolidation on above mentioned airlines are effected. More details will be received from your Import Customer Service Team.

Thank you for your kind patience and support. In case you have additional questions, please don’t hesitate to contact us accordingly.

17.10.2017 | Hurricane Ophelia Impact on Operations in Ireland

HURRICANE OPHELIA is set to hit Ireland and other parts of the UK. The Met Office has issued severe weather alerts, with red warnings for parts of Ireland.

Now it seems flights will be cancelled to and from Dublin or Belfast airports due to the extreme weather.

Kuene + Nagel Japan is warning its customers that, due to our Ireland office closure and many flight delays departing and heading to Ireland, we are expecting major delays both outbound and inbound Japan. Shipment delays can be expected thru this week (wk42).

30.3.2017 | New Alliance of Ocean Carriers

In April there are many changes in the ocean carrier environment. As you are aware the global carriers are forming new alliances forced by the bankruptcy of Hanjin and due to several mergers and acquisitions.

New Alliance effective on 1st April 2017

  • 2M:  MAERSK, MSC, Hyundai, Hamburg Sud
  • THE Alliance:  Hapag-Lloyd, UASC, K Line, NYK, MOL, Yang Ming
  • OCEAN Alliance:  CMA CGM, APL, COSCO Shipping, Evergreen, OOCL

Please find the structure old and new

During the re-arranging of the services we will experience blank sailings and irregular services, which may impact your supply chain. Please be prepared for that. However Kuehne + Nagel will support you to organize suitable alternatives for your shipments.

Please contact your customer service representatives or the applicable sales person if you have any questions.

15.3.2017 | Europe-Asia Space Constraints

Current situation

Ocean carriers announced and implemented blank sailings on the Asia-Europe trade after Chinese New Year, affecting the market with a 30% space shortage in the first week and 50% shortage in the second week. This implementation of blank sailings consequently affected the Europe-Asia trade on the backhaul.

These blank sailings, coupled with a higher-than-expected demand on the Europe-Asia trade is said to be the main reason for the current capacity crunch experienced in the market. Besides the lack of space, shippers also experience in some instances lack of equipment in Europe since less cargo was shipped from Asia right after Chinese New Year. Another factor that will play into this scenario is the inevitable rearrangement of vessels and services required by the carriers forming new alliances effective April 1st.

The space constraints have reached a level of some carriers rejecting bookings during the month of March as demand currently exceeds supply.

A result of this supply and demand imbalance is that rates have been and continue to reach new heights. Space on the vessel currently only sells at premiums. There have been several Peak Season Surcharges announced in the past months and carriers continue to announce additional rate increases effective mid-March and beyond.

The situation is severe, now also affecting airfreight cargo from Europe and starting to create space shortage and rate increases as well.


At this point, further rate increases are expected for the month of April. It is challenging to predict beyond April, but there are chances of yet another increase in May.

The carriers currently dictate the rates and the space that is still available sells at premiums.

Kuehne + Nagel has space commitments with all major carriers and we will do our utmost to fulfill your supply chain requirements. At the same time, we recommend to place bookings as early as possible as vessels are currently booked 6-8 weeks in advance.

We will keep you duly informed of further developments.

15.3.2017 | Over 5,000 flights impacted by blizzard conditions in the Northeast America

Amid blizzard conditions in New York, Boston, Washington D.C., cancellations of flights within, into or out of the U.S. on Tuesday reached 5,414 as of about 6:30 a.m. Eastern,

At least American Airlines, United Airlines, and Delta Air Lines have issued travel alerts and generally began waiving rebooking fees for flights within affected regions.

KN Japan is warning its customers that due to many flight delays departing and heading to East Coast USA, we are expecting major delays both outbound and inbound Japan.

Shipment delays can be expected thru this week (wk11).

06.3.2017 | Freight congestion in European routes

European Import volumes are traditionally strong in March, when the fiscal year ends in Japan, however in 2017 March, due to a serious congestion in North Europe Sea Export, there is an additional strong demand for Japan destination cargo space, which effects our airfreight operation and overall transit time performance on European routes.

The average transit time ex Europe to Japan may increase up to 10 days, in March, possibly in early April. We would kindly ask you for your patience and understand.

Please support us with your demand forecast of your European imports to help us manage your Japan airfreight business better.

03.3.2017 | Strike at Helsinki Airport on 6 March causing delays for Finnair’s cargo service

Announced strike related to the dispute between Finnish Aviation Union and Service Sector Employers impacts Finnair traffic on Monday, 6 March.

Due to the strike, cargo cannot be loaded to European flights on Monday morning between 4am and 10am. All shipments booked on these flights will be rebooked to later flights by Finnair Cargo and wide-body flights. Both to London and all intercontinental destinations will be operated!

KN closely monitor the situation and try to re-book potential effected shipments.

23.2.2017 | Strike at Milan Airport

Some airport handling personnel and various carriers (Alitalia, Easyjet, Air Italia) ground handling staff will go on strike in Milan Airport for 24 hours, starting from 00:00 CET to 23:59 CET on 23rd February 2017.

Kuehne + Nagel Italy has prepared for this strike and made sure that your consignments are not affected, however in case you have any enquire, please contact your Kuehne + Nagel office for more information.

20.2.1017 | Change in taxation in India

The Indian tax authorities have started to collect a 4.5% service tax from all prepaid ocean freight and freight additionals. The new fee came into effect on 22nd of January 2017.

Please contact your Kuehne + Nagel contact person if You wish to receive more information.

10.2.2017 | Extreme cold weather in East Coast North America


A total of 3,996 flights had been canceled in the U.S. East Coast by late afternoon Thursday, 9th February as a major snowstorm bears down on the north east. Another 5,366 flights have been delayed. Winter storm Niko is bringing heavy snow, high winds and blizzard conditions from coastal Maine through New England, southeastern New York and into parts of Pennsylvania, New Jersey, Delaware, Maryland and West Virginia.

KN Japan is warning its customers that due to many flight delays departing and heading to East Coast USA, we are expecting major delays both outbound and inbound Japan. Shipment delays can be expected thru the weekend and early next week (wk7).


Toronto is under another extreme cold weather alert as temperatures are forecast to dip Wednesday, 8th February before warming to above-seasonal over the weekend. Such alerts are issued when the temperature is forecast to dip to -15 C or colder, or when the wind chill is expected to reach -20 or colder.

KN Japan is warning its customers that due to the extreme cold weather and heavy snow in Canada, flights are delayed and maximum cargo volume is significantly reduced. Shipment delays can be expected thru the weekend and early next week (wk7).